We hope, of course, that you are satisfied with your purchase. It may happen that the item purchased does not match, or you are not satisfied with the product. No problem. We offer you the opportunity to return or exchange them under the following conditions:
- Purchased items can be exchanged or returned 14 days after purchase. Provided the item is undamaged, clean and unused, in original packaging and with all the cards still available.
- Make sure you always add the return form to your package. Unfortunately, without a completed return form, we are unable to process your shipment. You can download the Return form.
- Are you returning a product because it does not fit? Then the shipping costs will be for your own account. Do you want to trade a product with a different size or color? Then we will send it to you on our costs.
- Do you trade because you received the wrong product? Then the shipping costs are for us. Do you want to trade an item? Then you should always indicate this on the return form.
- Once your return shipment arrives at LLkitsandsocks.com, you will receive a confirmation email. Do you want your money back? That’s no problem. The amount will be refunded to your account within 7 days after receipt of a return.